Privacy Policy

01

Who we are

Helmshore Consulting Limited ("we", "us", "our") provides consulting services and a client portal for managing project information. We are the data controller responsible for your personal data.

Contact details:
Email: adam@helmshoreconsulting.com
Address: 71–75 Shelton Street, London, WC2H 9JQ

02

What data we collect

We collect and process the following personal data:

• Name
• Email address
• Account login details (e.g. encrypted password)
• Basic project-related information (where it relates to you)

We do not collect special category (sensitive) data.

03

How we use your data

We use your data to:

• Provide access to the client portal
• Manage and deliver consulting projects
• Communicate with you regarding your engagement
• Maintain security and integrity of our systems

04

Legal basis for processing

We rely on the following lawful bases:

• Contractual necessity — to deliver services you have engaged us for
• Legitimate interests — to operate, improve, and secure our services

05

How your data is stored

Your data is stored securely using cloud infrastructure providers. We implement appropriate technical and organisational measures including:

• Encrypted connections (HTTPS)
• Secure authentication systems
• Access controls to ensure data is only visible to authorised users

Passwords are never stored in plain text.

06

Data sharing

We may share your data with trusted third-party service providers ("data processors"), including:

• Hosting and database providers
• Cloud infrastructure providers
• Email and communication services

These providers process data only on our instructions and under contractual safeguards.

07

International transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations; or
• International Data Transfer Agreements (IDTAs) or equivalent safeguards

08

Data retention

We retain personal data:

• For the duration of our engagement with you; and
• For a period of up to 6 years afterwards, to comply with legal and contractual obligations

We will delete or anonymise data when it is no longer required.

09

Your rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data (data portability)

To exercise your rights, please contact us using the details above.

10

Cookies

Our client portal does not currently use cookies. If this changes, this notice will be updated accordingly.

11

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

12

Changes to this notice

We may update this privacy notice from time to time. The latest version will always be available via our website.